Shipping Policy
Thank you for supporting Welcome India Trust. As a charitable organization, we strive to provide a seamless experience for our supporters. This Shipping Policy outlines the procedures and guidelines for any goods or materials ordered through our website.
- Products Available for Shipping
At Welcome India Trust, we may offer merchandise, event tickets, or thank-you gifts related to our campaigns and fundraising efforts. These products are typically available for purchase through our online store or donation campaigns.
- Shipping Timeframe
Orders for physical products, such as merchandise, will be processed within 2-5 business days of receiving the order. Once processed, you will receive a shipping confirmation email with tracking information (if applicable). Delivery times will vary based on the shipping method and destination, typically taking 5-10 business days within India. International orders may take longer, depending on the shipping location.
- Shipping Costs
Shipping fees for merchandise or other physical items will be calculated at checkout based on the shipping address and the selected delivery method. Shipping fees may vary depending on the size, weight, and destination of the order.
For donations or contributions, no shipping costs are involved.
- Delivery Locations
We currently ship within India and may also offer international shipping for certain items, depending on availability and regulations. For international orders, customs fees or taxes may apply and are the responsibility of the recipient.
- Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your package. We will investigate the issue and arrange for a replacement or refund if necessary.
- Returns & Exchanges
Due to the charitable nature of our sales, we generally do not accept returns or exchanges on items once they have been shipped. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.
- Contact Us
For any questions regarding shipping or your order, please contact us at [contact email]. We are happy to assist you and ensure your experience is as smooth as possible.